The Art of Bootstrapping – Guy Kawasaki I was going to write this, but Guy is saying most of what I’d like to say. Us dry cleaners are in a tough time now with the economy (I’m not), so you’ve got to conserve cash and bootstrapping is how it’s done. Here is Guy’s bootstrapping article… [...]
Continue reading...Wednesday, August 25, 2010
Watch this video and you’ll get some great ideas for creative and effective mailings to get route customers for your dry cleaning business:
Continue reading...Wednesday, August 25, 2010
Watch this video and decide for yourself.
Continue reading...Sunday, August 22, 2010
How are you engaging your customers? I use my blog as one of my tools. You can’t believe the comments I get from putting recipes on my blog. It doesn’t have to be recipes. What do you enjoy doing? Get a Flip-It Video Camera or use your smart phone like I did in this video. [...]
Continue reading...Friday, July 23, 2010
I’d like to hear from you. What are the advertising and marketing ideas that you’ve tried over the years that have NOT worked? Before I give you some of mine, I must let you know that I was very successful in most of my previous 32 businesses (I know that’s a lot of businesses to [...]
Continue reading...Wednesday, July 21, 2010
Are you the Chief Marketing Officer of your dry cleaning business? If you’re not, who is? You need that job filled and you’re the one who should be doing it. You’re NOT in the dry cleaning business, you’re in the marketing of your dry cleaning business. Gone are the days when you used to open [...]
Continue reading...Tuesday, July 20, 2010
I don’t like (I actually hate) using dry cleaners coupons–do you? I don’t use them in my delivery business EXCEPT for getting customers. After my new customer uses their first coupon, they never, ever, see one again. Why? I don’t think price (as long as you’re not way out of the park) and coupons are [...]
Continue reading...Tuesday, July 13, 2010
It doesn’t matter if they’re your biggest or smallest customers. The smallest one should be treated like the biggest one. Why? Why not? And you never know whom that small customer knows–it could be your “hugest” customer ever! How can you make your customer feel important? Respond to all their phone call immediately. You should [...]
Continue reading...Tuesday, July 13, 2010
First, let’s define what a working postcard campaign is and what is not. If your mailing costs you $100 and you net one really good route customer, one that generates $100/month in revenue for you, is that $100 to acquire that customer worth it? I’d say yes–wouldn’t you? Now, if you printed the dry cleaning [...]
Continue reading...Saturday, July 10, 2010
I used to blame everything and everybody but myself for my failure in this business. I felt sorry for myself. I used to throw a “pity” party most every day. “Poor me. Why me? Won’t someone help me.” That used to be my self talk. I was going through a divorce, so I blamed that. [...]
Continue reading...
Friday, September 3, 2010
2 Comments